Advertisement: banks change their speech
Posted by admin on March 17th, 2011After a year and a half of silence, Societe Generale will speak again in advertising. The second French bank wants to finally turn the page of the Kerviel affair and the subprime crisis that has battered its image. The first film of its new campaign will air Saturday's match of the RBS Six Nations France-Wales.
Societe Generale, the French rugby sponsor since 1987, could not ask for a better opportunity. In a one-minute spot-a term seldom, the bank is particularly directed rugby players sweating out victorious from the fray. But also a small business owner who is negotiating on the phone an extension of credit that he finally won, raising the enthusiasm of his troops. Or a father and his wife, who just opened a letter with relief from their bank.The film ends with the signature "set us develop team spirit."
"Like all banks, we wondered how to get an image of arrogance incarnate to communicate more customer-centric," said Caroline Guillaumin, communications director of Societe Generale. Within a few months, all banks have phosphorus on the post-banking crisis. Although communicating correctly point out that the image of the banking sector as a whole has suffered more than the individual banks, all are at the helm.
Earlier that Societe Generale, last December, BNP Paribas has refocused its advertising on "real people": true advisors and real customers are the only actors in its advertising. "Before, we showed that we were cool, now we show that we are involved," says Antoine Sire, director of communications for BNP Paribas.For the first French bank, emerged strengthened from the crisis, the issue was less sensitive than the Company for general or group BPCE (merger of Caisse d'Epargne and Banque Populaire), including corporate banking and investment Natixis has been widely associated with the crisis in toxic assets. Both banks have also been concerned to address both the general public and their employees.
Total Out
Complete break with the saga of the squirrel, which lasted for ten years, the Savings Bank has also revised its copy. The tone is serious, the universe hypersobre. On white and color photos without the mutual bank wants to "write a new page of the paper bank." White is in fact also very present in the visuals of the new campaign press Societe Generale.You feel the desire to rebuild their virginity.
All these policy changes have been accompanied by a waltz communications agencies. If BNP Paribas has remained faithful to Publicis Conseil, Societe Generale has left Saatchi & Saatchi for the independent teaches Fred & Farid and the Savings Bank has grown from BDDP Ogilvy & Son, a subsidiary of TBWA (Omnicom). People's Bank, which has renewed its confidence in Euro RSCG C & O (Havas), will unveil his new campaign in June. As for Credit Agricole, first advertiser in the sector, he also put into play its advertising budget. He hesitates between DDB Paris (Omnicom), Leg and Providence, the latter two agencies are subsidiaries of Havas.
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