Aged 71 years, Lucienne Harley lives with 800 euros per month for retirement. It certainly smiling again year after learning five years of perseverance in the courts, the finishing touches on the 10,000 euros that an advertisement had promised. "The perseverance of this remarkable person, says Nicolas Godefroy, head of legal department of the UFC-Que Choisir. Most people do not engage in legal proceedings because of the lengthy procedures and high fees. " Background: In 2006, the septuagenarian native of Lisieux (Calvados), receives a commercial e-mail Duchesne of the Belgian company specializing in the sale of household goods by mail. She learns that she has won the sum of 10,000 euros.

Having been refused the company says he is only a pre-draw, Lucienne Harley enters the District Court of Lisieux, which condemns the Belgian company to pay 10,000 euros payday loans in one hour. In March 2008, the Court of Appeal of Caen back on this decision. Enjoying full legal aid, Lucienne Haley continues free trial before the Court of Cassation, the highest French court. On 1 July 2010, the latter gives him succeed and break the decision of the Court of Appeal. "The existence of a hazard on the payment of the check was not clearly demonstrated," said the Court of Cassation.

Two months later, the Court of Appeal decided this time to condemn the company to pay his due: "The letter suggested that the pre-draw had already been made and that the gain was definitively established," justified? she said.